Please take care while taking their credit cards. Am very disappointed with emirates Islamic bank. Their staff call to me and said we have credit card offers. He said we have cash back plus credit card u will get 10% cash back on grocery, dining, airline and... More >>
Please take care while taking their credit cards.
Am very disappointed with emirates Islamic bank.
Their staff call to me and said we have credit card offers. He said we have cash back plus credit card u will get 10% cash back on grocery, dining, airline and etc, and also said normally this card have annual fee but now we are giving free for life time. then i asked to him have any terms and conditions for getting cash back, then he said no, then i said okay i will take but i need limit of 20k then only i will take. then he said defnitely we will give and collected all documents including ENBD cheque. After ONE MONTH ONLY I RECIEVED A NOTIFICATION after i called many times.
after that they call me for confirmation of limit which is 5k. then i called thier sales representative and said i dont need this card, then he said you just say ok, after recieving card within 10days i will increase your limit, then i proceed with this 5k limit, after 4 weeks passed i will call him weekely 3 to 4 times but he will say i will update u after one hour but he will not, after that they charged annual fee in this card 313.95, then i called to their customer care and explained all things happened 3 to 4 times then they called me and said we will reverse your annual fee but you cant cancel this card for 6 months, then i said i will not pay this annual fee and need to cancel this card but they are saying, They will not REVERSE if you are cancelling, if you want to cancel just pay the annual fee and cancel ( because i never used that card), after that from customer service they called me and explained my credit card benefits:
IF YOU SPEND 2500 then only u will get 3% CASH BACK.
IF YOU SPEND 5000 to 14000 then you will get 5% CASH BACK
Their sales representatives are simply giving wrong information's to customers,
and also its a kind of cheating. << Less