FAWAS
Mob. +97 1558903412
E-mail: fawasashraf@gmail.com
Dubai- UAE.
Career Objective:
Aim to assume on Travel field as a Travel consultant/Air ticketing executive position in reputed organization utilizing best of my knowledge, capability, skills and experience. The position should offer scope for personal development and opportunity for further advancement, after a period of achievement. I assure you that if I got an opportunity in your firm I will do my duty with great sense of responsibility.
PROFESSIONAL EXPERIENCE:-
1. Company : Concorde Tours and travels.(November- 2010 to November-2011)
Designation : Travel consultant /Air ticketing executive.
Location : Kannur, Kerala, India.
Job Responsibilities:
To sale professional and competitive travel product to meet the demands of travel market.
Arranging transportations from and to different destinations.
Establish effective relationship with key travel bookers and travelers.
Attendance travel team and staff meetings .
Receiving and sending feedback.
Main Duty/ Responsibilities:
Maintaining good support with customers.
Tele-sales and effective call back system.
Proficient in sending E-mails, attending telephone calls simultaneously.
Keeping clients updated about the latest trends e.g promotional fares, tour packages etc.
Responsible for providing telephone assistance and resolving problems of clients on all aspects of travel.
Providing feedback to manager on service and product issues.
Responsible for identifying new business opportunities and sustaining the existing business of the company.
Played an important role in enhancing the company’s image in the travel business by providing excellent quality service.
Academic Profile:-
COURSE NAME INSTITUTION BOARD / UNIVERSITY YEAR
IATA/UFTA Foundation & EBT Course SOTTS Institution Kannur Montreal 2010
Amadeus Reservation System Guiders Aviation And Tourism Academy Cochin 2010
Higher Secondary Education
PJHSS- Puthiyangadi Kerala State Education Board
2009
S.S.L.C MECA- Payangadii Kerala State Education Board 2007
Additional Qualifications:
IATA/UFTAA foundation course and EBT, Montreal, Canada (Distance Learning).
Computer Reservation Systems (CRS) Course: Galileo, Amadeus and Abacus.
Professional Training:
Galileo and Amadeus basic and ticketing training course.
MS-office,
Personal Details:
Nationality : Indian
Date of birth : 16 /08/1989
Marital status : Single
Passport No : H5494991
Language : English, Hindi, and Malayalam
Visa Status:
Tourist Visa valid up to 07 January 2012.
Declaration
The above furnished statements are true and correct to the best of my knowledge and belief.
Fawas
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